This is a continuing story. Because I was not sure how to reply to the question asked, I did the least effective… I asked my boss. Not my direct report, but his boss.
This caused quite a small storm in Barcelona. (completely unrelated to the devastating effects of wind force 10 this weekend – Pictures here -) the Service Support Manager in question reacted weird. I’m not sure, but to me it looked like he did not really know what to do with my question.
I can imagine partly that that is so (which would not be a big problem to me, as nobody knows everything), However it seemed to me he felt attacked somehow.
The issue is that we currently do not have a Solution Architect and his point was (I guessed) that we don’t want one neither. He did not say it, but I interpreted his way of explaining as: “Get that idea out of your head!”.
When I asked him the initial question, it was more to see if he could maybe help me planning my career path towards such a position and nothing more (I believe carreer management is an important task for a manager?!?).
When he was finishing his wave of discontent he ended by telling me that “this issue is something I will have to raise with the Director!”, making this story… To be continued….
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